Terms and Conditions of BRIEGELDENTAL

Owner: David Briegel, Rudolf-Diesel-Ring 12, 82054 Sauerlach, Germany

1. Scope of Application

These General Terms and Conditions (GTC) apply to all contracts, deliveries, and other services between BRIEGELDENTAL (hereinafter referred to as “we” or “us”) and our customers within Germany.
For international transactions, our separate Export Terms and Conditions apply.

Any deviating terms and conditions of the customer shall only be recognized if expressly confirmed by us in writing.

2. Conclusion of Contract

A contract shall only be concluded upon our written order confirmation or upon shipment of the goods.
Orders are binding for the customer for a period of eight weeks.

We reserve the right to check the customer’s creditworthiness and to reject orders in the event of negative credit information.
Orders with a delivery address outside Germany always require our written confirmation.

3. Prices

All prices are stated in Euros (€), net, plus statutory value-added tax (VAT).
We reserve the right to correct pricing errors, misprints, and mistakes.

Upon publication of a new catalog or price list, all previous versions become invalid.
For precious metal and alloy products, we reserve the right to adjust prices in the event of changes in raw material prices.

4. Shipping, Freight and Transport Insurance

Shipping is carried out via our logistics partner (e.g. UPS) at the customer’s risk.
The shipping method is selected at our discretion.

Deliveries by freight forwarders are carried out in accordance with the German Freight Forwarders’ Standard Terms and Conditions (ADSp), generally up to the first locked building door or curbside delivery.

Express or special shipping can be arranged upon request for an additional charge.

5. Delivery Times

Unless otherwise agreed, delivery times are 4–5 business days after receipt of complete order documentation.
Orders received by 2:30 PM are generally shipped on the same day.

In cases of force majeure or unforeseen operational disruptions beyond our control, delivery times shall be reasonably extended.
In such cases, the customer may withdraw from the contract after two weeks. Further claims are excluded.

6. Payment

Invoices are payable immediately without deduction.

As standard, payment is made via direct debit on the day of shipment.
Alternative payment methods (e.g. payment on account, advance payment) require written agreement.

In the event of late payment, we charge:

Default interest: 6% above the ECB base interest rate
Reminder fee: €10 per reminder

If a claim remains wholly or partially unpaid despite reminders, we reserve the right to transfer the claim to a debt collection agency or a credit agency. Necessary personal data may be disclosed for this purpose.

Until all outstanding invoices are settled, we reserve the right to suspend further deliveries.
Offsetting against counterclaims is only permitted if such claims are undisputed or legally established.

7. Complaints / Defects

Obvious defects must be reported to us in writing within 10 days of receipt of the goods.
Minor commercial or technically unavoidable deviations in quality, color, or packaging do not justify a complaint.

In the event of justified complaints, we shall decide whether to repair or replace the goods.
We assume no liability for frost damage, transport damage, or improper storage.

8. Returns and Exchanges

As we exclusively supply commercial customers, there is no statutory right of withdrawal.

Returns as a gesture of goodwill are possible only if:

the reason for return is stated in writing,
the goods are undamaged, unused, unopened, and in original packaging,
a copy of the invoice is enclosed.

Processing fees:

5% for exchanges due to incorrect orders
20% for refunds without replacement
10% for devices/instruments (only with prior written approval)

Excluded from return or exchange:

opened, damaged, or used items
custom-made or special-order products
medical devices in accordance with § 3 AMG

9. Warranty

We provide warranty for material or manufacturing defects in accordance with statutory regulations.
The warranty period is 12 months from transfer of risk.

Warranty claims are excluded for used products.
In case of defects, we are entitled to repair or replace the goods. If this fails, the customer may request a price reduction or withdrawal.

Further claims exist only in cases of intent, gross negligence, or mandatory statutory liability (e.g. product liability).

10. Retention of Title

Goods remain our property until full payment has been received.
Pledging or resale prior to transfer of ownership is prohibited.

In the event of default, we are entitled to demand the return of the goods.
All costs incurred in reclaiming the goods shall be borne by the purchaser.

11. Damages, Withdrawal and Default

In the event of delayed delivery, the customer may claim liquidated damages of 0.5% per week, up to a maximum of 5% of the order value.

In cases of impossibility of delivery, liability is also limited to a maximum of 5% of the order value.
Further claims, especially for loss of profit, are excluded unless intent or gross negligence applies.

If the customer refuses acceptance or performance of the contract, we may claim 30% of the order value as liquidated damages unless a lower damage is proven.

12. Place of Performance and Jurisdiction

Place of performance and exclusive jurisdiction is Sauerlach, Germany.
German law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

13. Final Provisions

Amendments, additions, and side agreements must be made in writing.
Should any provision of these GTC be or become invalid, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a legally permissible provision of equivalent economic effect.

Copyright & Disclaimer

All content on this website is protected by copyright law.
Texts, images, and data may not be copied or reproduced without our express consent.
Links may only refer to the homepage.

We assume no liability for the accuracy, completeness, or timeliness of the information provided.
Liability claims arising from the use or non-use of information are excluded unless caused by intent or gross negligence.

We assume no responsibility for external links. Responsibility for their content lies solely with the respective provider.

Data Protection

The protection of your data is important to us.
Personal data is collected, processed, and used only insofar as necessary for the initiation, execution, and processing of contracts, handling inquiries, and fulfilling legal obligations.

Processing is carried out in accordance with the GDPR and the German Federal Data Protection Act (BDSG).

Data will only be disclosed to third parties where necessary for contract fulfillment, payment processing, or enforcement of legitimate claims.

In particular, in the case of outstanding or unpaid invoices, we reserve the right to transfer personal data to credit agencies and debt collection services, including Creditreform and VOP Inkasso. Only data necessary for claim verification and enforcement will be transmitted.

You have the right at any time to request information about your stored personal data, its origin, recipients, and purpose. You also have the right to rectification, deletion, restriction of processing, and objection.

For data protection inquiries, please contact:

BRIEGELDENTAL
Owner: David Briegel
Rudolf-Diesel-Ring 12
82054 Sauerlach
Germany
Phone: +49 8104 889690
Email: info@briegeldental.de